For enhanced login security, team members can activate login with a one-time SMS security code in addition to their password.
This is often referred to as two-factor authentication (2FA), as it ensures that someone guessing or in some way getting hold of your password will still not be able to access your account.
You can turn on security code login from your Dashboard when you are logged into your Confrere.
Video calls in Confrere are protected with strong encryption to ensure privacy and security.
All audio and video traffic is encrypted in transit, both to and from our servers - no data is ever sent unencrypted over the Internet.
To connect participants in real time, media streams are temporarily processed in the server’s memory, where they are decrypted and immediately re-encrypted before being sent on. No data is stored or transmitted in plain text, and no unauthorized person can access the content.
Confrere is built on WebRTC and uses DTLS-SRTP, the industry standard for secure, encrypted communication.
We are also developing new features to further enhance security for group calls of up to four participants, currently being tested with selected users.
If you are doing business in any of the member states in the European Union (EU) or the European Economic Area (EAA) and your video calls entail the handling of personal data, you are required to comply with the General Data Protection Regulation (GDPR).
Confrere offers Data Processing Agreements and makes it simple to offer services over video while in accordance with GDPR.
If your business is conducting healthcare in the US, you must be in accordance with the Health Insurance Portability and Accountability Act (HIPAA), if the video calls touch on Protected Health Info (PHI). You are also required to enter into a Business Associate Agreement (BAA) with Confrere.We make it simple to deliver telehealth services on video and comply with HIPAA.