Neglecting user testing is a huge risk
Everybody wants to be intuitive. But how can you know that something is intuitive if you’ve never tested it with actual users? You really can’t. In several studies comparing expert reviews with user testing, it turns out 1 in 3 problems found by experts are false alarms, and experts overlook as much as 1 in 2 problems users have.
Why five users are enough
You might have heard that “you only need to test with five people,” and at Confrere, we usually stick to that number. We recommend reading this nuanced explanation of the math behind the number five.
Ethics and GDPR compliance
To make your user research GDPR compliant, a good starting point is this blog posts for user research and GDPR
Tools for easy and affordable user testing
Easy and affordable user testing - Workshop
- We've shared our templates for user testing in this Google Sheets document. Make a copy and make it yours!
- Treejack is an excellent tool to help you test your information architecture.
- For first-click tests (“You want to do X. Where would you click?”), we’re very pleased with Chalkmark.
- Micro-testing content can be done with almost any survey tool, e.g., Google Forms.
- When testing our illustrations (“Write down any words or concepts that come to mind when you see this illustration”), we used Miro.
- Figma is excellent for fast prototypes - but also documenting user tests.
- On mobile, iPhone has a built-in screen recording tool, and on Android, there are several apps to help you do this.
